Our Guarantee Your complete satisfaction is our goal. We make every effort to ensure your order arrives complete, intact and satisfyingly delicious*. All our products are fully guaranteed for freshness, against defect, faulty packaging, and damage through shipping. If there is ever a problem with your order please call us immediately so we may resolve the matter quickly. *Understandably, we are unable to guarantee selections that do not appeal to your palate. Click here for some customer testimonials. We'd love to hear from you! Phone: 604.736.2510, or toll-free: 1.866.736.2510