Order Tracking for Orders Placed Online Your complete satisfaction is our goal! Order Confirmation: If you are placing your order online, you will receive a confirmation email with a unique order number to confirm your order has been received. Our web site sends this email automatically, so you will receive it shortly after placing your order, any time of day. We will contact you on the next business day if we have any questions about your order. Order Shipped Confirmation: Once your order has been shipped, we will email to let you know, as well as to provide further shipping details. Order Shipping and Arrival Confirmation: For orders outside the Lower Mainland, we will provide the Purolator tracking number, which can be used to track your order's location in realtime with the Purolator web site. Purolator is Canada’s largest courier company.       Order Tracking for Orders Placed in Person or By Phone We can provide shipping confirmation by phone, or email, whichever you prefer.       We'd love to hear from you! Phone: 604.736.2510, or toll-free: 1.866.736.2510